Assistant
Roles: UX design – content · Conversation design · Design collaboration
I'm working within the Google Assistant team in the areas of conversation design, UX content design, and product design.
Due to the confidential nature of projects, my work can't be discussed at this time. I'll update this page as projects are released.
The team
Conversation/Content Designer · Product Designers · UX Researchers · Product Managers · Engineering
Projects
— PROJECT
App Launcher Deprecation
— ROLE
Content design
Cross-functional collaboration
Google decided to discontinue some Assistant features related to driving mode for messages, calls, and controlling media using a feature called App Launcher. In order to communicate this change to users, I created original messaging to inform users about the upcoming deprecation as well as post-deprecation messaging that informed users about alternatives they could use.
The key part of this project was that the messaging would show when App Launcher was being used while driving. This meant that the approach chosen would have to be such that the user was not put in danger, and should be able to quickly get the message without needing to pay too much attention. This required the messaging to be extremely simple, short, and to the point. Verbosity had no place here. We communicated what the user needed to know and left it that, because saying more would possibly endanger our users.
