Google Nest
Smart Home
Roles: Design collaboration · UX design – content · Conversation design · Stakeholder management
I worked on Google Nest projects related to Displays, Home Automation, and Safety & Security.
Due to the confidential nature of this work, little can be shown, and what is discussed here is on a higher level and lacks detail.
Projects
— PROJECT
Google+ADT Installer App & Connect Portal
— ROLES
Content design
Cross-functional collaboration
I was part of the team that worked on projects for the Google+ADT home security partnership that leveraged Google's technology with ADT's hardware to make homes more secure.
A key project involved the development of an app (Installer app) and desktop scheduling site (Connect portal). This system catered to two distinct user groups: customers who used the site for setup in preparation for their ADT installation of Nest smart home security products, and ADT technicians who utilized the app for installation, camera angle verification, system testing, and overall functionality verification.
— PROJECT
Assistant+ADT
— ROLES
Content design
Cross-functional collaboration
A really interesting project that I worked in was a feature that would let users control their ADT security systems through Google Assistant using only their voice. With this feature, instead of needing to tap on screens to manage their security systems, users would be able to simply tell Assistant what to do, and it would try to fulfill their request to the best of its ability.
I wrote dialogs and responses for various commands and queries users would possibly give to Assistant, and how Assistant would respond to either confirm, agree, or gracefully inform the user it would not able to fulfill their request.
